Frequently asked questions.

About the Platform
Initerary is a B2B platform built exclusively for travel agents and travel agencies. It provides a suite of tools — itinerary building, client presentations, supplier access, booking management, and white-label deployment — to help agents work more efficiently and win more business.
Not at all. Initerary is designed for travel professionals, not developers. The interface is intuitive, and every new agent receives a full onboarding session with a dedicated account manager who will walk you through everything step by step.
Both. Solo agents and large agencies use Initerary. The platform scales from individual freelance agents right up to multi-branch franchise operations. Your account is configured based on your team size and needs during onboarding.
Getting Started
Submit your agency details via the Contact page. We review all applications to maintain quality across the network and typically respond within one business day. Once approved, onboarding can begin immediately.
Most agents are fully set up and creating their first itinerary within 48 hours of approval. Onboarding includes a 60-minute guided walkthrough, white-label setup if applicable, and access to our full training resource library.
Suppliers & Bookings
Initerary maintains direct relationships with vetted hotels, DMCs, and tour operators across a growing global network. As an agent, you access live availability and net rates directly through the platform — no middlemen, no phone calls. Confirmations are issued in real time.
All commissions are tracked automatically in your dashboard. Payments are consolidated monthly and transferred directly to your nominated account. You can view real-time commission reports at any time, broken down by booking, supplier, and client.
Yes. You can add private supplier contacts and rate cards to your account. These are visible only to your agency and can be included in itineraries alongside Initerary's own supplier catalogue.
White-Label & Branding
White-label allows you to deploy Initerary's full platform under your own brand — your logo, colours, typography, and custom domain. Your clients will interact with a fully branded experience. Setup is handled by our team and typically takes less than 24 hours.

Still have questions? Email us at info@initerary.com