Legal
Last updated: 26 April 2026
These Terms and Conditions ("Terms") govern your access to and use of the Initerary platform and services, operated by Initerary Ltd ("Initerary", "we", "us", or "our"). By registering as an agent or accessing the platform, you agree to be bound by these Terms.
Access to Initerary is available to professional travel agents and agency operators only. By registering, you confirm that you are acting in a professional capacity and that all information you provide is accurate and complete.
You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us immediately at info@initerary.com if you suspect any unauthorised use of your account.
Subject to your compliance with these Terms, Initerary grants you a limited, non-exclusive, non-transferable licence to access and use the platform for your internal business purposes. This licence does not include the right to:
Initerary facilitates connections between agents and third-party suppliers. When you make a booking through the platform, you enter into a contract directly with the relevant supplier. Initerary is not a party to those contracts and accepts no liability for supplier performance, cancellations, or disputes.
Commission rates are set by individual suppliers and displayed at the time of booking. Payments are consolidated and disbursed monthly in accordance with your account terms. Initerary reserves the right to withhold commissions where a booking is cancelled, disputed, or found to be in breach of supplier terms.
Where your account includes white-label deployment, you are responsible for ensuring that your use of Initerary's platform complies with applicable laws and does not infringe the intellectual property or other rights of any third party. You retain ownership of your agency's branding assets. Initerary retains all intellectual property rights in the underlying platform.
Any platform access fees applicable to your account are set out in your registration agreement or agency contract. Fees are invoiced monthly and payable within 14 days. Initerary reserves the right to suspend access to the platform in the event of non-payment.
You agree not to use the Initerary platform to:
Initerary reserves the right to suspend or terminate accounts that violate these conditions without prior notice.
All content, software, trademarks, and other materials on the Initerary platform are owned by or licensed to Initerary Ltd. Nothing in these Terms transfers any intellectual property rights to you. The Initerary name, wordmark, and logo are registered trademarks and may not be used without our prior written consent.
To the maximum extent permitted by law, Initerary's total liability to you in connection with the platform shall not exceed the fees paid by you in the three months preceding the event giving rise to the claim. Initerary shall not be liable for any indirect, incidental, or consequential loss, including loss of profits or business opportunity.
Either party may terminate access to the platform with 30 days' written notice. Initerary may terminate or suspend access immediately in cases of material breach, fraud, or non-payment. Upon termination, you will retain the right to export your data for 30 days.
These Terms are governed by the laws of the State of New York, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in New York County, New York.
We may update these Terms from time to time. We will notify you of material changes via email or through the platform with at least 14 days' notice. Continued use of the platform after changes take effect constitutes your acceptance of the revised Terms.
For questions about these Terms, please contact us at:
Initerary Ltd
info@initerary.com